| Internal service, University Computer and Media Centre, Service

Error in Search Function in Microsoft Outlook

After a Microsoft Outlook programme update, there are currently technical problems with the programme's search function, among other things. The University Computer and Media Centre is working on a solution. Until then, the problem can be avoided with a single click:

screenshot

To see the emails they are looking for, users must click on the "Lassen Sie uns stattdessen auf ihrem Computer nachsehen" button. The search results will then be displayed.

There is also currently a display error with the icons in the inbox. For example, emails that have been read are displayed with the "unread" symbol. There is currently no solution for this error, but the University Computer and Media Centre assumes that the problems will be fixed by Microsoft with the next Office update.

Contact and support

IT Service Desk
IT Service Desk
Service area
(University Computer and Media Centre)
C21 - Centre for Communication and Information (KIZ) / Room 0.11
+49 361 737-5454
+49 361 737-5459
rz@uni-erfurt.de
Office hours
Opening hours (lecture-free period):
Service desk:
Mon-Thu: 9am-11am and 1pm-3pm; Fri: 9am-11am
Service hotline:
Mon-Thu: 8am-12pm and 1pm-4pm; Fri: 8am-12pm

(otherwise Mon-Thu: 7.45am-12.15pm and 1-5pm, Fri: 7.45am-12.15pm and 1-4pm)
Please also use the possibility to request via e-mail.

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